Rita Vail — Strategy. Systems. Freedom.

Cybersecurity & Enterprise IT

ServiceNow for Operations

Run service management the way mature operations teams actually run it.

← Cybersecurity & Enterprise IT
Coming SoonIntermediate

Educational reference curriculum. Not affiliated with or endorsed by ServiceNow.

Curriculum outline

  1. 01Incident
  2. 02Problem
  3. 03Change
  4. 04Request
  5. 05CMDB
  6. 06PPM
  7. 07VTB
  8. 08Dashboards
  9. 09Workflow
  10. 10Reporting

ACADEMY MEMBERSHIP

One membership covers everything currently available across the nine programs, plus every new course as it is released. The curriculum expands over time — courses marked Coming Soon or In Development are not yet available.

$49/month

or $497/year — two months free

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